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Below we have listed our most Frequently Asked Questions. To see the answers - click on the question. If you can't find the answer to a particular question click here to ask Kristi, our customer service expert!

  1. What size are the certificates?
  2. What is the return/exchange program?
  3. Why can't I see what it says?
  4. Where can I find a sample?
  5. I can't find my name.
  6. What payment options do you offer?
  7. When is my order going to get to me... ?
  8. What others are saying.

What Size are the certificates?

All of our certificates are a full 81/2 x 11 Inches. Also known as certificate size.

What is the return/exchange program?

Every item is guaranteed! If there is a mistake, ours or yours, we will send you a new certificate, free of charge! Bent, damaged or destroyed items will be replaced with a duplicate item! Refunds are processed the same day the item is received by Creativethoughts.net

Why can't I See What It Says?

We have done our best to give you as much information as possible.
Due to the limits of the internet it would take hours to get around our site.

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Where can I find a sample?

To view a print large enough to read Click here

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I can't find my name.

Don't worry we have your name. We have over 250,000 names we could not possibly put them all up on the website. Click Here To Get Started

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What payment options do you offer?

All Major credit cards accepted including paypal:

Visa MasterCard Discover American Express

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When is my order going to get to me?

Orders are created and shipped daily. The option you choose for shipping decides how fast you will get your items.

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What do other people think?

EVERYONE LOVES CREATIVETHOUGHTS! Click here to find out what others have to say!

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Revised: July 01, 2013 .